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If you encounter an error when running the SyncTool or using other content transfer tools, please first consult the list of error messages and suggested fixes below.
Reinstall the SyncTool
Often reinstalling the SyncTool will address errors or transfer issues. To reinstall the SyncTool:
1. Uninstall the SyncTool
2. Delete the work directory, called "duracloud-sync-work" in your home directory (i.e. such as C:/Users/<username>/duracloud-sync-work on Windows or /home/<username>/duracloud-sync-work on Mac/Linux)
3. Download the latest version of the SyncTool: https://wiki.duraspace.org/display/DURACLOUD/DuraCloud+Downloads
4. Reinstall and restart your computer
Out of Memory Error or Java Heap Space Error
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