Versions Compared

Old Version 38

changes.mady.by.user Tim Donohue

Saved on

compared with

New Version 39

changes.mady.by.user Tim Donohue

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

You're in the right place. First, you'll want to search this FAQ to see if your question has been asked/answered already. Next, try searching the DSpace System Documentation and the DSpace-Tech mailing list archives.

Still need help?Post your questions to the DSpace-tech mailing list, where members of the DSpace community will offer their assistance.
And once you find the answer, if you think others will be asking the same question post them here in the Technical FAQ page  Try our other Support options.

Is there install doc for DSpace?

Yes, the DSpace System Documentation includes a section on Installation. Read through this FAQ and also see Installation Guides.

If you run into any problems or have further questions, send an email to the DSpace-Tech mailing list for help, or use one of our other Support options.

How do I report bugs?

If you think you've found a bug, we recommend taking the following steps.

  1. First, attempt to determine if it really is a bug by asking on the DSpace-Tech mailing list to see if others have encountered this same problem.
  2. Once you've verified it with someone else, please submit a bug report to DSpace Issue Tracker (JIRA)GitHub Issues. Try to be as descriptive as you can, and detail the steps that someone else would need to take to encounter this same problem.
    • One of the developers will review this bug and get back to you. Don't be surprised if he/she asks some followup questions. The developer may need to figure out exactly how you encountered the bug so that he/she can figure out the best way to fix it.

Thanks for being willing to help locate and report bugs! An active community helps us make more stable, bug-free software.

How do I request new features?

Before putting in a new feature request, you should make sure that the feature would be useful to the broader DSpace community and isn't institutional specific. It's also worth mentioning that since the DSpace developers are all volunteers, you may want to work to locate an interested developer who can help you scope out and begin to develop this new feature.

If you've come up with a new feature idea, we recommend taking the following steps.

  1. First, attempt to determine if this feature will be useful to everyone using DSpace. The best way to do this is to describe this feature in an email to the DSpace-Tech mailing list in order to begin the discussion.
  2. Once you've determined your feature would be useful to all, please submit a feature request to DSpace Issue Tracker (JIRA). Try to be as descriptive as possible. Describe the feature in as much detail as you can. Make sure to also describe why you feel this feature would be useful (i.e. what is the use case?)
  3. Once your feature request is made, the DSpace developers will begin to review it and determine if a volunteer would step up to help developing it. Please be patient. Sometimes a volunteer can be found quickly. Other times it can take a while. If you can help us locate a volunteer developer, it is even more likely that the feature can be developed relatively quickly. If you don't hear anything for a while, follow-up with the DSpace developers by posting a comment to your initial feature request in Jira.

Also see How to Contribute to DSpace

Internal System Error: I keep receiving the message "The system has experienced an internal error". How do I diagnose the problem?

See the Troubleshoot an error page for hints on which log files to check for errors, and the recommended way of sending these to the DSpace-Tech Mailing List

To view the DSpace log live

...

  2. One of the developers will review this bug and get back to you. Don't be surprised if he/she asks some followup questions. The developer may need to figure out exactly how you encountered the bug so that he/she can figure out the best way to fix it.

Thanks for being willing to help locate and report bugs! An active community helps us make more stable, bug-free software.

How do I request new features?

Before putting in a new feature request, you should make sure that the feature would be useful to the broader DSpace community and isn't institutional specific. It's also worth mentioning that since the DSpace developers are all volunteers, you may want to work to locate an interested developer who can help you scope out and begin to develop this new feature.

If you've come up with a new feature idea, we recommend taking the following steps.

  1. First, attempt to determine if this feature will be useful to everyone using DSpace. The best way to do this is to describe this feature in an email to the DSpace-Tech mailing list in order to begin the discussion.
  2. Once you've determined your feature would be useful to all, please submit a feature request to GitHub Issues. Try to be as descriptive as possible. Describe the feature in as much detail as you can. Make sure to also describe why you feel this feature would be useful (i.e. what is the use case?)
    1. Frontend (User Interface) issues: https://github.com/DSpace/dspace-angular/issues
    2. Backend  (REST API) issues: https://github.com/DSpace/DSpace/issues
    3. (If you aren't sure where to report it, choose either one. We can move it to a different location as needed.)
  3. Once your feature request is made, the DSpace developers will begin to review it and determine if a volunteer would step up to help developing it. Please be patient. Sometimes a volunteer can be found quickly. Other times it can take a while. If you can help us locate a volunteer developer, it is even more likely that the feature can be developed relatively quickly. If you don't hear anything for a while, follow-up with the DSpace developers by posting a comment to your initial feature request in Jira.

Also see How to Contribute to DSpace

Internal System Error: I keep receiving the message "The system has experienced an internal error". How do I diagnose the problem?

See the Troubleshoot an error page for hints on which log files to check for errors, and the recommended way of sending these to the DSpace-Tech Mailing List

What's the best strategy for backing up/restoring DSpace?

...