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- Makes data muddy
- Too many metrics mixed together; need to separate out the metrics
- Common metrics needed across institutions
- Computational transparency important: metrics and algorithms
Negative usage data at local institution
- Important to see what users are looking for but local institution doesn’t have
- What doesn’t circulate in-house but is available via ILL
- What isn’t read at Columbia but at Yale
Usage data runs risk of becoming prescriptive
- Blandness of collections when everyone acquires most popular items
Use cases
- Keeping tabs on popularity of colleagues’ publications
- Usage data as diagnostic tool for targeted collections: highly invested-in parts of collection not being used could drive arranging an exhibition to increase awareness
- Scholars doing research on other scholars' research and publications
- Look at when items were used: what was checked out in last week, month, year, etc.
- Link traversals and other link metrics could be sent to link’s source
Long tail issue generally and at own institution
- Options: random selection out of tail for exposure, subject-filtered selection
- Important that UI expose long-tail possibilities prominently, above the page-fold
- Usage data from other institutions and ILL balances out local-institution’s biasespublisher
Privacy
- Opt-in option for users willing to share their usage data
- Huddersfield University (England): more liberal approach to data exposure, including access to clustering (users who borrowed this also borrowed that) and usage by academic course and school
- IP-based web stats inherently less risky than personal ID-based circulation data
- Anonymization tools important
- Clustering dangerous
Long tail issue generally and at own institution
- Options: random selection out of tail for exposure, subject-filtered selection
- Important that UI expose long-tail possibilities prominently, above the page-fold
- Usage data from other institutions and ILL balances out local institution’s biases
Negative usage data at local institution
- Important to see what users are looking for but local institution doesn’t have
- What doesn’t circulate in-house but is available via ILL
- What isn’t read at Columbia but at Yale
Usage data runs risk of becoming prescriptive
- Blandness of collections when everyone acquires most popular items