Overview

The implementation enables all the authenticated users to create WITHDRAWN and REINSTATE requests for a deposited item using the quality assurance event mechanism, which is handled by administrators and specific groups.

Once a WITHDRAWN or REINSTATE request is submitted, it can also be cancelled.

To enable Request Withdrawn and Reinstate of an item, you MUST first enable the following:

• Quality Assurance

Enabling this Feature

This feature is only enabled to Administrators by default.   However, if you wish to allow additional users to make these requests for withdrawal or reinstatement of an Item, you can specify the Group of users who is allowed to make these requests.

If you want to allow all authenticated users to have this feature, you can configure this setting to use the "Anonymous" group:

# Setting this to "Anonymous" allows any authenticated user to submit a request.
# NOTE: It will NOT allow Anonymous users to submit the request as all requests MUST be connected to an EPerson account.
qaevents.withdraw-reinstate.group = Anonymous

in the local.cfg file.

Once enabled, when you are logged in you will see a "Request Withdrawal" or "Request Reinstatement" button on Item pages (depending on their current status).  See example screenshots below.

Withdrawal

Submitter

The user can withdraw an item from the details page of the archived item. Any authenticated user has the permission to withdraw an item.

Click on the eye icon to start the withdrawal of the item.

Following that, describe the reason for the withdrawal and subsequently confirm it.

An automatic notification will appear in a notification box, indicating that a withdrawal has been requested for this particular item.

If the withdrawal request is approved, the user will be notified and will be given the opportunity to reinstate the request.

Clicking on View on the item page will lead to the "Quality Assurance" page, which lists the topics/requests. In case there is only one topic available, it will automatically redirect to the item list.

The action button displays the count of elements associated with a specific topic. Clicking on it will lead to a different view of the list of items, tailored based on the user's role. 

Non-admin users, for example, a submitter, only have the authority to reject the withdrawal request.

Admin

Admin users have the possibility to access all the requests for all the items from MyDspace.

A message will warn the administrator about the requests to check. The View button redirects to the "Quality Assurance" page.

The "Quality Assurance" page lists the topics/requests, with the action button displaying the number of elements associated with a specific topic.

The action button will lead to a view of the list of items, with actions based on the user's role.

An administrator can reject the withdrawal.

Can ignore it, the request can be reconsidered later

Or can accept the request, and this item will not be discoverable and will not be archived. It can only be accessed through the direct link.

Reinstate

Submitter

After the withdrawal request is approved, the user can request to reinstate the item.

In particular, the submitter will see a “Reinstate” button available next to the “Take me to the home page” button on the withdrawn item page and will no longer see the item's details.

To request the reinstatement, optionally provide a reason and confirm it.

Clicking on View on the item page will lead to the "Quality Assurance" page, which lists the topics/requests. In case there is only one topic available, it will automatically redirect to the item list.

In this case, the Reinstate topic will list all the reinstate requests.

The "Quality Assurance" page lists the topics/requests, with the action button displaying the number of elements associated with a specific topic. In case there is only one topic available, it will automatically redirect to the item list ("accept/ignore/reject" page).

The action button will lead to a view of the list of items, with actions based on the user's role.

Admin

Like in the case of withdrawal, administrators can access all the requests for all the items from MyDspace.

A message will warn the administrator about the requests to check. The View button redirects to the "Quality Assurance" page.

The "Quality Assurance" page also lists the Reinstate topic. The possible actions are:

• reject the reinstatement.
• ignore it, and the request can be reconsidered later.
• accept the reinstatement, and the item will be discoverable again.

Administrators can also start reinstatement requests for all the withdrawn items.

On the page of a withdrawn item, the administrator can use the eye icon on the top right to proceed with a request for reinstatement.